Vicki Hess, RN, MS
Catalyst Consulting, LLC
Vicki worked in sales for Xerox Corporation, managed a training department at Entre’ Computer Centers, and was responsible for team building, customer service and leadership development for LifeBridge Health, Inc. She provides motivating keynote presentations and is an expert on using her proprietary SHIFT Strategies to be of service – service to ourselves, service to our coworkers, and service to our customers.
Past and current clients include Piper Rudnick LLP, Four Seasons Hotel, The Association of Women's Health, Obstetric and Neonatal Nurses (AWHONN), Maryland Hospital Association, ARINC Inc., Erickson Retirement Communities, Maryland Bankers Association, Baltimore Convention Center, Enterprise Community Partners, Allegis Group.
Vicki is also the author of the 28-Day Diary Series™ - a series of innovative workbooks which transform the reader through long term habit change for motivation, service, communication and teamwork. She speaks locally and nationally on a variety of service related topics. In addition, Vicki was an adjunct professor in the graduate school of business at The Johns Hopkins University. She is a professional member of the National Speakers Association.
Look for Vicki's upcoming book, SHIFT to Professional Paradise: 5 Steps to Less Stress, More Energy & Remarkable Results at Work to be released April 2008 (CornerStone Leadership Institute).
Vicki is happily married and the proud mother of two young men who are the source of most of her joy and much of her humor.
For more information or to book Vicki, click here.
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